A free, searchable archive of Executive Coaching Tips to help you be perceived in the workplace the way you want to be perceived.

The Conflict Conversation

What to say when you find yourself in a difficult conversation

‘Conflict House’

Ashley wanted coaching on how to argue.

I had told her about a concept I call “Conflict House,” a place where people with conflicts have to go if they want to resolve their conflicts. Whether an argument is large or small, whether it goes well or is a disaster, every conflict happens inside Conflict House. More

Conflict

Tools to help difficult conversations become productive

A house with two doors

Ashley was fed up with two of her direct reports. A bubble of anger between the pair seemed in constant danger of exploding. Their conflict had impacted productivity and quality, and she wanted it to end.

I asked how each direct report approached conflict. More

Dynamic One-on-Ones

Best practices to sharpen your one-on-ones no matter what your style.

Balancing tasks and relationships

Bennett was a Brit working in Kuwait. He was enjoying living overseas and found the work to be a healthy stretch. He led a team of four and reported to a guy named Sabah who Bennett said was terrific.

During our video-link coaching conversations, Bennett and I had spent a lot of time discussing trust. He was concerned that, because he was a foreigner, certain bridges were closed off to him and others were completely hidden. He was eager to deepen the trust with his boss and his direct reports. More

Acting on the Corporate Stage

How to write the role of your career with intention.

What role are you playing?

Miranda was a well-known creative artist when a global entertainment company hired her as a creative director. Her transition from artist to executive had been received with warm, if not full-throated, reviews. More

Performing Like a TED Talker

How to get in focus and grab attention.

Body issues

Caroline, in London, wanted to know what to do with her body.

Caroline was one of eight division heads who would speak at the company’s annual global management meeting. The CEO told them they each would talk for eighteen minutes – just like a TED Talk. And, she said, she wanted each talk to be as riveting as an actual TED Talk. More

Prepping Like A TED Talker

Of course you have to rehearse your presentations. But how?

Committing time

Dorothy was two years into her role as CEO of a global business services company. She wanted this year’s global management meeting to be engaging and lively. She told her division heads they all needed to talk about their divisions as if they were giving TED Talks. Each person’s eighteen minutes needed to be riveting, she told them. More

Short Sounds Confident

Tips to master one of the key behaviors of The Look & Sound of Leadership

Changing your broadcast channel

Kevin was proud of having been an engineer. Now that he was a corporate vice-president, he saw his technical background as a major asset. His colleagues disagreed.

“Shut him up!” someone wrote in the feedback report I’d created for him. While that was the bluntest comment in the report, it was not unusual. People desperately wanted Kevin to talk shorter. More

Bonus Episode

Readers’ Letters #2

Tom exchanges emails with two listeners. One exchange addresses issues of personal boundaries in the workplace; the other addresses scarcity and abundance. More

Talking like a TED Talker

Turn blah-blah-blah into compelling content.

One big idea

Kurt was a little freaked out.

“I don’t mind talking in front of groups,” he told me during our coaching session. “I actually enjoy presenting at these annual global meetings. But I don’t know what she means when she says she wants us to talk about our groups as if we were giving a TED Talk.” More

The Voice of Authority

A positive mindset about authority and positive ways to communicate authority.

Authority and need

Sandra was worried about her authority. As an individual contributor she’d been a standout; now she was going to lead a team, and she wanted to be a great team leader. She was grateful for the opportunity to discuss her worries with a coach. Authority was our topic of the day. More

The Human Element

Acknowledging feelings that, if ignored, may cause damage.

Not tuned in

My friend and colleague, Mindy Danna, and I were talking about our coaching practices. So much of our work revolves around thinking deeply about the people we coach, it’s helpful to have a thought partner. More

Self-Limiting Beliefs

Battling the “truths” that hold us back.

Unpacking beliefs

“She just won’t speak up,” Julie said. “I’ve been giving her the feedback, Tom. I promise you, I have. But she says things like, ‘I don’t want to step over a line,’ or ‘I don’t want to make a big deal of it,’ whatever the ‘it’ of the moment is.” More

Inhabiting Executive Presence

Getting to the next level of executive presence usually demands the adoption of new behaviors

Inhabiting new behaviors

Jenna was not pleased. She’d been expecting a promotion to vice-president but the committee said she didn’t feel like a VP yet. The committee, recognizing Jenna as a rising star, said they would promote her … as soon as she developed more executive presence. More

What people say about Essential Communications Podcast/Tips:

Immensely useful! Tom Henschel’s stories and advice helped me become a much better manager… I listen to each as it comes out and still go back to many of the earlier podcasts as well.

Cyralston
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What people say about Essential Communications Podcast/Tips:

A wealth of knowledge. In preparation for a big promotion I started listening to various podcasts on leadership. This one stood out as the best. It gives clear, easy to understand advice with tools I could apply immediately! I love this podcast!

Cmvnau
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

Short, Simple and Powerful. Easily some of the best coaching available on the internet. I’ve seen a real improvement in my ability to lead and manage as a result of incorporating these tips into my regular communication.

_SWW_
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What people say about Essential Communications Podcast/Tips:

Keep Coming Back. I use these coaching tips for my sales and marketing team. I re-listen to these multiple times and still pick up new things the 2nd, 3rd and 4th time through. Very well done.”

ImESP
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What people say about Essential Communications Podcast/Tips:

Fantastic For Any Leader. I have found these podcasts to be excellent! I have read MANY books on leadership and this is some good advice. I have found Tom’s perspective on leadership refreshing & challenging. Thanks SO much.

Mbreems
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What people say about Essential Communications Podcast/Tips:

Amazing podcast! Thank you Tom for providing such a WONDERFUL podcast. It is short, well communicated (of course!) and has helped me IMMENSELY in work and personal life.

Suijeneris
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What people say about Essential Communications Podcast/Tips:

Powerful Material in easy to digest segments. Best biz/leadership podcast on the net thus far.”

spaflip
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What people say about Essential Communications Podcast/Tips:

My favorite podcast ever! The Look & Sound of Leadership is amazing.

Studentandteacher
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What people say about Essential Communications Podcast/Tips:

Outstanding executive coaching … for FREE. I greatly appreciate his bottom line up front approach. Some competitors take 30 – 40 minutes to get to the point. Keep up the great work!

Major Jason
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