A free, searchable archive of Executive Coaching Tips to help you be perceived in the workplace the way you want to be perceived.
Michael is an industry leader. He has owned his own companies and been a Chief Officer twice. He’s now a division president at what he says is the best company he’s ever worked for. And his CEO just gave him a piece of feedback which shook him deeply.
“I’ve been leading companies for over fifteen years,” he said looking out his window. “Where has this feedback been? Has everyone known it and never told me?”
“Most likely,” I said quietly. More
- A Ph.D. scientist was given the leadership of a global research team. He’d built his career on his superior intellect and he rightly saw this assignment as a reward for his many scientific contributions. Within a year he was removed from the position because he’d damaged so many relationships with people on his team.
- A highly ethical young man worked for a humble leader. The leader’s humility appealed to the young man so much that he consciously developed the attribute in himself. Later, having achieved the position of division president, his CEO told him he didn’t inspire confidence or appear presidential.
- A rising star in a corporate communications department prided herself on her verbal acuity and ability to think on her feet. Her gifts allowed her to make presentations without preparation or rehearsal. In her performance review she was told that people experienced her as glib and intellectually lightweight.
Five Quick Tips for Creating Clarity
The Big Idea: Speak Simple.
As leaders we often feel the need to impress our listeners. We want to sound expert. Unfortunately, the impulse to impress often results in behaviors that are the opposite of The Look & Sound of Leadership™. Pay particular attention to the following tips if you: More
In the early days of the internet a theme park’s Senior Director of IT was proposing a new line of service. Getting approval was critical for him and his group. His people were horrified when he was in and out of the room in less than fifteen minutes; they were convinced he’d fumbled the ball. Their collective jaws dropped when approval came back within the hour.
How did he clinch the deal? He told a story. More
A client recently got some tough feedback from his four-year-old daughter in the form of a question. While absorbed in a report from work, his little girl asked, “Daddy, why are you angry?”
One reason I like this guy is because he’s open to feedback. He responded by asking, “Do you think I’m angry?”
“Well,” she said without hesitation, “you look angry.” More
A Director at a global software company got promoted to Senior Director. His group was expanding from six to 28 people.
The day before his kick-off meeting I asked, “What’s the first thing you’re going to say to your new team tomorrow?” In reply, he rambled a kindly but out-of-focus sentiment of welcome.
A huge missed opportunity. More