A free, searchable archive of Executive Coaching Tips to help you be perceived in the workplace the way you want to be perceived.

Speaking for Yourself

The clarity, power and authenticity of "I" statements.

 

Karen’s mandate from her division president was to “be more executive.” A natural relationship builder, Karen originally thought being more executive meant holding people more accountable and being more efficient with time. More

Sounding Well-Spoken

Three questions to ask yourself before you open your mouth

Can you think of anything you do that is its very best the first time you do it? I’m not talking about something where you’re the receiver like reading a mystery or tasting a new food, but some act that you perform. Is there an action where your performance is at its peak the first time you do it?

For years I’ve asked this question to groups and so far I’ve never heard an answer that held water. Why? Because performance improves after you’ve done something at least once. That’s why professionals rehearse in private.

Why is this important? Here’s a story. More

Remembering Names

5 steps for improving this critical skill.

 
“I never remember people’s names!” I’ve heard this lament from six different people in the last month alone. If this is a struggle of yours, here are five actions that will put you on a path to success.

First, adopt the belief Dale Carnegie wrote about in the granddaddy of all self-help books, How To Win Friends and Influence People. Everyone in the world, he said, has one word that is most special to them: their name. More

Delivering Tough Feedback

Three actions to help you deliver tough feedback.

Rich, the CFO of his division, is a caring, empathic guy who excels in many ways. In the final minutes of a coaching session he happened to mention he was about to give some tough feedback to one of his direct reports. I asked if I could help. He rolled his eyes and said, “Oh, it’s a LONG story.”

The only part of his story that was really long was how long he had been putting off delivering any feedback to this woman. Four people had already left her department because of her but he was only now taking action! He was embarrassed to have let the situation get so out of control. When I asked what had stopped him from intervening sooner, he said, “She’s going to go nuclear when she hears this.” More

Getting Growth Acknowledged

Be sure your development is getting noticed -- without bragging.

I remember when I first saw John without his beard and mustache. I’d known him for seven or eight years and he’d always had facial hair. Then, suddenly, one day he didn’t. It was disorienting and I told him so. “Well, at least you noticed,” he said. “Most people have no idea what’s changed. They keep asking if I’ve lost weight!”

For months after, I was aware of making a mental adjustment each time I saw him. “Oh, right!” I’d remind myself. “He shaved.” It was a long time before the new, clean-shaven John was imprinted in my head. More

Managing Nervousness

A proven method to stop the fight with your nervousness.

Of fifteen division presidents at a worldwide entertainment conglomerate, Marla is one of only two females. She’s always been a nervous speaker but presenting at her first president’s meeting took her to new heights (or depths!) of nervousness.

Everyone swiveled towards her as she stood at the end of the long, polished conference table and began to speak. Twenty minutes or so later she finished. Gathering her papers she saw a note in her assistant’s handwriting. She was certain it hadn’t been there when she started and she wondered where it had come from. More

Sounding Executive

Four ways to achieve the right altitude for executive communication.

Bruce, the local head of IT for a worldwide organization, was giving me feedback about two managers he wanted to groom for promotion. Here’s what he said about the first manager.

“She’s great with her group. And she’s a creative thinker. But when she reports to me she goes on forever and piles on all this irrelevant information. Sometimes I get really impatient listening to her.” More

Listen without An Agenda

Four tools to change the way you listen

 
At 31, with her MBA under her belt, Patricia was doing well. In the male-dominated world of warehouse management, she was a team leader doing systems installations.

She also had some challenges. She was barely 5’4″ and looked like a high school cheerleader. “People always call me ‘perky’ and I hate it,” she said. “That’s why I went from Patty to Patricia but I still get treated like a little girl.” More

Leading with Your Heart

Inspire others by showing emotion.

William is President of International Finance for a worldwide financial organization. He was proud to tell me he’d been invited by his alma mater to give the keynote address at a prestigious Alumni Career Forum.

While brainstorming ideas for the speech, William said he’d like to talk about a professor who’d had a profound impact on him. As he told me about this influential man, William choked up with emotion. Being highly analytical and used to having control over his emotions, this surprised and unsettled him; he quickly changed the subject. Later in the session he mentioned this professor again, and again his throat constricted and his voice quavered. He clamped down and said, “Well, I guess I won’t be talking about that!” When I asked why not, he said, “Well, I certainly don’t want to get choked up in front of a thousand alumni.” More

Accessing Your Best Thinking

Slow yourself down so you can go faster.

Richard had been CFO at a defense contracting company for four years when I met him. He was technically gifted, maintained strong relationships and was fairly expressive and intuitive. This guy was clearly succeeding. He wanted to work with me because he felt he wasn’t a very strong presenter.

When I asked him to tell me about presenters he liked, he easily thought of three. When I asked him to identify specific behaviors that made those presenters powerful, he was amazingly articulate about what each one did to be effective. More

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What people say about Essential Communications Podcast/Tips:

Fantastic For Any Leader. I have found these podcasts to be excellent! I have read MANY books on leadership and this is some good advice. I have found Tom’s perspective on leadership refreshing & challenging. Thanks SO much.

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Immensely useful! Tom Henschel’s stories and advice helped me become a much better manager… I listen to each as it comes out and still go back to many of the earlier podcasts as well.

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Short, Simple and Powerful. Easily some of the best coaching available on the internet. I’ve seen a real improvement in my ability to lead and manage as a result of incorporating these tips into my regular communication.

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Keep Coming Back. I use these coaching tips for my sales and marketing team. I re-listen to these multiple times and still pick up new things the 2nd, 3rd and 4th time through. Very well done.”

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My favorite podcast ever! The Look & Sound of Leadership is amazing.

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Outstanding executive coaching … for FREE. I greatly appreciate his bottom line up front approach. Some competitors take 30 – 40 minutes to get to the point. Keep up the great work!

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Powerful Material in easy to digest segments. Best biz/leadership podcast on the net thus far.”

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Amazing podcast! Thank you Tom for providing such a WONDERFUL podcast. It is short, well communicated (of course!) and has helped me IMMENSELY in work and personal life.

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A wealth of knowledge. In preparation for a big promotion I started listening to various podcasts on leadership. This one stood out as the best. It gives clear, easy to understand advice with tools I could apply immediately! I love this podcast!

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