Posts Tagged ‘Feedback’

Power Tools for Teams: Plus/Delta

Delta ≠ bad Nathaniel and I were building an agenda for his team’s three-day retreat. Working with Nathaniel was a blast. He was curious, smart and undefended. He seemed willing to hear anything. Well, almost anything. He wasn’t willing to hear about scheduling concrete activities for the mornings of days two and three.

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Managing Disruptive Executives

A dangerous loose cannon Phil was a surprising choice to lead a worldwide division. A thin, rather elegant man, he was known to be conflict averse. He was three years into his role, and I wondered how he fared among his peers, all of whom were experienced turf fighters.

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Executive Gender Bias

She’s great, but . . . “Can we talk about Carmen?” asked Paul. This was only our fourth coaching session. I was enjoying him immensely. Paul was creative director in a global marketing division. He and I had bonded quickly over a shared history of having performed in theatre during our younger days.

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Managing Performance: Up or Out

Avoidance is not a strategy Russell was a very, very nice guy. Everyone agreed about that. Of course, “very nice guy” was code for “conflict averse.” Russell was a great mediator and facilitator, but he wasn’t always decisive, especially when it came to managing his people.

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Perception Is Reality

“I’m not impatient. I’m passionate!” Andrew wanted to be a VP. During our first conversation, he told me he wanted to use the coaching to get his promotion. I said, great, I hoped we could make that happen! I also told him what his boss, Lauren, had told me. “She’s concerned that you don’t see…

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Soliciting Feedback

Good news—maybe Prashant’s coaching had gone well. The feedback I’d gathered about him at the beginning of our coaching had identified him as grumpy and argumentative. Now, six months later in a meeting with Jeannie, his boss, we were hearing nothing but good news.

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Upward Feedback

Give feedback upward? Or not? Sergei openly admired his boss, Alicia. So he really grabbed my attention the day he asked how he could give her some overdue feedback. “A lot of the time, Alicia will use our staff meetings to think out loud,” he told me. “She’ll off-handedly mention, ‘Oh, we should do some…

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The Disruptive Executive – Part Two

Disruption creates more disruption I’d been coaching Marina, a very disruptive executive, for several months when her boss, Shauna, called asking for a little help. I wasn’t officially coaching Shauna, but because Marina was so difficult to manage, I’d talked with Shauna frequently. “I think I blew it yesterday,” she told me. “I stopped by…

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The Disruptive Executive – Part One

What makes an executive “disruptive”? Shauna wanted me to coach Marina, one of her direct reports. I ended up doing that. But, in an unusual move, I also ended up coaching Shauna about how to manage Marina. Here’s why. Shauna told me Marina’s expertise was unique and valuable. “But she’s defensive and combative,” she added.…

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Your Team’s Best Interests – Part Two

“People quit their bosses.” After two of Brendan’s direct reports transferred to other divisions and another left the company, I became concerned that Brendan might be the sort of boss reflected in the saying, “People don’t quit their jobs, they quit their bosses.” He and I began discussing how leaders can demonstrate they have their…

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What people say about Essential Communications Podcast/Tips:

Immensely useful! Tom Henschel’s stories and advice helped me become a much better manager… I listen to each as it comes out and still go back to many of the earlier podcasts as well.

Cyralston
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

Amazing podcast! Thank you Tom for providing such a WONDERFUL podcast. It is short, well communicated (of course!) and has helped me IMMENSELY in work and personal life.

Suijeneris
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

My favorite podcast ever! The Look & Sound of Leadership is amazing.

Studentandteacher
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

Keep Coming Back. I use these coaching tips for my sales and marketing team. I re-listen to these multiple times and still pick up new things the 2nd, 3rd and 4th time through. Very well done.”

ImESP
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

A wealth of knowledge. In preparation for a big promotion I started listening to various podcasts on leadership. This one stood out as the best. It gives clear, easy to understand advice with tools I could apply immediately! I love this podcast!

Cmvnau
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

Short, Simple and Powerful. Easily some of the best coaching available on the internet. I’ve seen a real improvement in my ability to lead and manage as a result of incorporating these tips into my regular communication.

_SWW_
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

Outstanding executive coaching … for FREE. I greatly appreciate his bottom line up front approach. Some competitors take 30 – 40 minutes to get to the point. Keep up the great work!

Major Jason
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

Fantastic For Any Leader. I have found these podcasts to be excellent! I have read MANY books on leadership and this is some good advice. I have found Tom’s perspective on leadership refreshing & challenging. Thanks SO much.

Mbreems
Podcast subscriber

What people say about Essential Communications Podcast/Tips:

Powerful Material in easy to digest segments. Best biz/leadership podcast on the net thus far.”

spaflip
Podcast subscriber
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