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"THE LOOK & SOUND OF LEADERSHIP" A free, searchable archive of Executive Coaching Tips to help you be perceived in the workplace the way you want to be perceived. |
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The Exhausted Executive Many high performers are running on empty. Here are tools to replenish your reserves. |
05/10/12 | |
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The Distracted Executive Trying to get your message through to a distracted person isn't easy. It takes mental energy, preparation and willingness to repeat yourself. But what happens if YOU are the distracted person? |
04/05/12 | |
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The Many Parts of You Recognizing and managing the many, often contradictory, parts of you is crucial to becoming an authentic leader. |
03/08/12 | |
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Your Team's Best Interests - Part Two Engaged and productive employees believe their boss has their best interest at heart. |
02/02/12 | |
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Your Team's Best Interests - Part One Engaged and productive employees believe their boss has their best interest at heart. |
01/12/12 | |
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Performance Reviews Six lessons for delivering meaningful performance reviews. |
12/01/11 | |
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Leading Teams Five questions your team needs to answer if they're all going to move in the same direction. Plus a four-layer pyramid that needs defining. |
11/03/11 | |
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Facilitating Open Dialogue Tips and techniques for the extremely difficult task of getting people to speak openly in public forums—or in private! |
10/06/11 | |
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Smiling—The Look of Leadership? Your smile can be a credibility builder or a credibility killer. How is your smile working for you? |
09/01/11 | |
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Leading Change Navigating the minefield of change is fraught with danger. Here's your road map through change's treacherous terrain. |
08/11/11 | |
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Resolving Conflict Three actions, plus three behaviors, to help warring factions to lay down their arms and get back to work. |
07/07/11 | |
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The Power of PowerPoint PowerPoint can be a blessing but all-too-often is a curse. Here are 8 tips to harness the positive power of PowerPoint. |
06/02/11 | |
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Intimacy in Business: Setting Boundaries The ability to create a sense of intimacy in the workplace leads to deep and long-lasting trust. And it’s not about being personal. |
05/05/11 | |
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Stop Giving Away Your Secrets Transparency is great in business—except when you tip your hand and reveal thoughts and feelings that are better kept to yourself. |
04/07/11 | |
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Making Stories Soar Stories stick with people long after data becomes a blur. |
03/03/11 | |
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Leadership & Listening Two listening behaviors that will get different results and foster collaboration. |
02/03/11 | |
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Building Rapport Rapport is easy when people’s styles match. But when there’s a mismatch, what then? |
01/06/11 | |
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Three Little Phrases with Big Impact Phrases to keep people listening to your data and to get people to comply with your decisions. |
12/02/10 | |
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Compassion During Change When a star performer suddenly declines there’s always a reason. The question is where should you look for the reason? |
11/04/10 | |
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Strategic Apologies Apologies can enhance or damage a relationship. Too few can be as damaging as too many. Here are four apologies—two to emulate, two to avoid. |
10/07/10 | |
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Unmasking a Stand-In Interacting with phantoms from the past is dangerous both personally and professionally. |
09/09/10 | |
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The Power of Rehearsal Rehearsal doesn’t mean reciting by rote. |
08/05/10 | |
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Three Words You Should Never Say Want to boost your credibility? Stop saying these words. |
07/08/10 | |
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Don't Take It Personally Think that insult was about you? Think again! |
06/10/10 | |
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Dealing with Emotional Responses Six tips for handling yourself when faced with others’ emotions. |
05/06/10 | |
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Disagree Agreeably How to disagree without being disagreeable. |
04/08/10 | |
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Getting Agreement Giving instructions without getting agreement is a recipe for disappointment. |
03/11/10 | |
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Act "As If" This fundamental actor’s tool helps you be perceived the way you want to be perceived. |
02/11/10 | |
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Assertion Versus Aggression One builds relationships, the other damages them. Are you clear which is which, and why? |
01/14/10 | |
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Leadership & Self-Deception Our self-limiting behaviors are invisible to us but apparent to others. |
12/03/09 | |
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Answering Essay Questions Avoid a long-winded ramble with this three-step model |
11/05/09 | |
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"I hate politics!” Hating politics puts you out of the game that’s being played around you. |
10/08/09 | |
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Networking A crucial skill even if you’re in your job for life—which you’re not! |
09/10/09 | |
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Sorting & Labeling The communication tool that will set you above the rest. |
08/06/09 | |
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“I Talk Too Fast!” What happens in our brains when we hear someone talk “too fast.” |
07/09/09 | |
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Positive Opposites Dichotomies are great learning tools—when they’re framed positively. |
06/11/09 | |
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Choosing Persistence Two stories to fuel persistence in the face of frustrations. |
05/14/09 | |
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A Difficult Conversation Discussing touchy, even explosive, subjects. |
04/16/09 | |
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Be Impeccable with Your Word Hold yourself accountable for what comes out of your mouth. |
03/19/09 | |
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Focus in the Face of Distractions Results are important and so is how they’re achieved. |
02/19/09 | |
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Elevator Speeches Create crisp executive summaries of everyday topics. |
01/22/09 | |
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Messaging During Hard Times A time-tested formula for communicating in difficult times. |
12/11/08 | |
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What Compelling Speakers Share Two qualities that will keep your listeners listening. |
11/20/08 | |
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Managing Bad Behavior “Repeated Headlines” can rein in ongoing bad behavior. |
10/30/08 | |
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Project The Image You Want Manage how you’re perceived in the workplace. |
10/09/08 | |
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Answer What’s Asked How to sound executive when answering questions. |
09/18/08 | |
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Coaching Versus Therapy Determining what coaching is and what it isn’t. |
08/28/08 | |
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When Learning Makes Things Worse Integrating new behaviors may actually send you backwards. |
08/07/08 | |
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Who's Coachable? Can your direct reports be coached to achieve their potential? Can you? |
07/17/08 | |
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Creating Charisma Turn up your heat from a gentle simmer to a rolling boil. |
06/26/08 | |
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Ask For What You Want Give yourself permission to ask without apology or fear. |
06/05/08 | |
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Discussing Difficult Behaviors How to successfully prepare for those difficult conversations. |
05/15/08 | |
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Being Concise A critical skill that most of us don’t do well. |
04/24/08 | |
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Handling Feedback Effectively Sound non-defensive when facing The Feedback Paradox. |
04/03/08 | |
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Assume Equality How to stand tall when you’ve collapsed in the past. |
03/13/08 | |
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Act with Intention Consciously choosing how people will experience you. |
02/21/08 | |
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The Art of Chat Four ways to improve this crucial relationship-building skill. |
01/31/08 | |
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Choosing Stories Over "Truth" Beware! You may be reacting to a story, not “truth.” |
01/10/08 | |
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Driving Your Message Home 4 tools to make your messages stick. |
12/13/07 | |
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Owning Miscommunications Phrases to lower barriers and remove blame. |
11/15/07 | |
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Becoming More Expressive 4 ways to expand and improve your style. |
10/25/07 | |
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The Look & Sound of Self-Esteem Tools for building self-esteem in the workplace. |
10/04/07 | |
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Reading Resources A bibliography (with commentary) to spur your development. |
09/12/07 | |
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Handling Defensive Behaviors 3 tools to de-escalate explosive, emotional responses in others. |
08/22/07 | |
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Keeping Repeated Material Fresh How to stay fresh when you have to say the same thing again and again. |
08/02/07 | |
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Managing Your Boss A primer on one of the most important tasks you should be doing daily. |
07/12/07 | |
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Giving Powerful Feedback Models and scripts for delivering a steady stream of healthy feedback. |
06/13/07 | |
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Leadership Behaviors in Meetings Your audience is all around you during meetings. Are you winning them over? |
05/23/07 | |
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Self-Knowledge as Leadership Mapping the crucial journey towards understanding yourself. |
05/3/07 | |
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Women as Powerful Communicators Dr. Lois Frankel gives communications coaching. |
04/11/07 | |
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Building Trust Introducing a key behavior without which there cannot be trust. |
03/14/07 | |
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Repairing Damaged Relationships Examining your part in what’s going wrong. |
02/22/07 | |
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Questions as Leadership 3 ways to use questions as a leadership tool. |
02/01/07 | |
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How Behaviors Change 2 critical skills for creating long-lasting change |
01/10/07 | |
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Smoothing Harsh Edges Being right is great—except when it’s abrasive. |
12/06/06 | |
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Speed of Thought Exploring one communication’s biggest success factors. |
11/15/06 | |
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Negative Self-Talk Quieting the inner voice that lies to you. |
10/25/06 | |
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Eliminating Distractions Mastering the art of staying focused despite distractions. |
10/04/06 | |
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Staying on Track Stop ricochetting around as a communicator. |
09/14/06 | |
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Playback as Feedback Getting over the knee-jerk reaction, “I hate my voice on tape.” |
08/23/06 | |
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Holding People Accountable 4 simple steps to get agreement and create accountability. |
08/02/06 | |
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Speaking for Yourself The power, clarity and authenticity of “I” statements. |
07/12/06 | |
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Sounding Well-Spoken 3 questions to ask yourself before you open your mouth. |
06/21/06 | |
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Remembering Names 5 steps for improving this critical skill. |
05/31/06 | |
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Delivering Tough Feedback 3 steps to be successful at a tough task. |
05/10/06 | |
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Getting Growth Acknowledged Helping others notice your development without bragging. |
04/19/06 | |
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Managing Nervousness A proven method to stop the fight with your nervousness. |
03/30/06 | |
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Sounding Executive 4 ways to find the right altitude for executives. |
03/08/06 | |
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Listen Without an Agenda 3 tools to change the way you listen. |
02/15/06 | |
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Leading With Your Heart Inspire others by showing emotion. |
01/25/06 | |
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Accessing Your Best Thinking Slow yourself down so you can go faster. |
01/04/06 | |
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Your Workspace as Calling Card Create positive impressions through your surroundings. |
12/14/05 | |
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Getting Good Feedback 5 behaviors for finding out what people really think of you. |
11/22/05 | |
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Managing Your Strengths Rather than turn up the volume on what you already do well, develop complimentary strengths. |
11/02/05 | |
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Creating Clarity Five Tools for Getting Heard. |
10/13/05 | |
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Story—The Ultimate Persuader 3 tools for crafting business stories that stick. |
09/21/05 | |
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Choose the Impression You Make What you’re telling people when you don’t think you’re saying anything. |
08/31/05 | |
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Compelling Openings 3 tools for grabbing your listeners from the first moment. |
08/09/05 | |
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