Demystifying Workplace Conflict

Course Description

While most of us have experienced challenges and conflicts with workplace colleagues, few of us stop to consider why. In this course we will unpack the reasons behind such conflicts, through the lens of Social Styles. By understanding (and appreciating) your own Social Style and the perception of this style by others, you will be better able to avoid the personality pitfalls that so often derail communication. As a result, you enable more respectful and effective collaboration with colleagues, partners, and employees whose style may be dramatically different from your own.

Course Goals

• Understand your own Social Style and how others perceive you
• Understand how to interact with others for increased effectiveness and productivity
• Develop the strategies and practice the skills needed to build highly effective workplace relationships