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Through an uncommon blend of storytelling and personal coaching, Tom Henschel created a unique and influential podcast. Eavesdrop on a monthly coaching conversation and get practical tools you can use as soon as the episode ends.

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Ramesh is blessed with a blend of technical genius and emotional intelligence. He is patient and smart and insightful. He’s also conflict-averse. Repeatedly, he found himself backing away from holding Loren, one of his technology officers, accountable. “He’s explosive and irrational,” Ramesh said to me….

Richard, head of engineering for a consumer products company, had to inform offices from Singapore to Siberia about new processes and procedures. Being fairly introverted, he felt robotic and awkward after just three presentations. The fourth time out he gave an uncomfortable performance that left…

Keith is a division president whom I coached many years ago. Now he was calling me about Sondra, his new head of sales and marketing. “Working with her is a roller coaster. Some days she seems fine then five minutes later she’s pouting or crying…

After a team of executives concluded an exercise at a recent offsite, I asked one of the participants if I could give him some feedback. He visibly flinched. “Sure,” he squeaked unconvincingly. Then he swallowed so loudly we all laughed. “My goodness, what are you…

Terri’s feedback from her peers and superiors was consistent: people wanted a stronger presence from her. They all knew how smart she was, and they knew she was ethical and hardworking. But the feedback’s message was clear: to be seen as a leader, she was…

Before I began coaching Mark, I spoke with his boss, Kendra. She was clearly his fan. Besides authorizing his coaching, she’d increased his responsibilities and was positioning him for a promotion. While talking about things she’d like Mark to do better she said, “I feel…

We all need powerful mentors. Dr. Lois Frankel is one of mine. I often provide clients with her international bestseller, Nice Girls Don’t Get the Corner Office. I promote this book not merely because she references me and some of my coaching tips but because…

A client recently asked if I knew any consultants with a particular expertise. A woman named Jenette leapt to mind. She was a perfect match. But I didn’t refer her. Here’s why. I’d run into Jenette a few months earlier. We sat down to chat….

For the third session in a row I was hearing all about Stephanie. Carl, whom I’d been coaching for several months, just couldn’t contain himself about her. “The only reason she didn’t forward that email to me was so I would go into the staff…

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