Podcast Library

I was invited to wait for the CFO in her office. The goal of my coaching, according to the newly installed CEO, was to “warm her up.” Just standing in her office, having not met her yet, I understood why she needed warming up. There…

Michael is an industry leader. He has owned his own companies and been a Chief Officer twice. He’s now a division president at what he says is the best company he’s ever worked for. And his CEO just gave him a piece of feedback which…

A Ph.D. scientist was given the leadership of a global research team. He’d built his career on his superior intellect and he rightly saw this assignment as a reward for his many scientific contributions. Within a year he was removed from the position because he’d…

Five Quick Tips for Creating Clarity The Big Idea: Speak Simple. As leaders we often feel the need to impress our listeners. We want to sound expert. Unfortunately, the impulse to impress often results in behaviors that are the opposite of The Look & Sound…

In the early days of the internet a theme park’s Senior Director of IT was proposing a new line of service. Getting approval was critical for him and his group. His people were horrified when he was in and out of the room in less…

A client recently got some tough feedback from his four-year-old daughter in the form of a question. While absorbed in a report from work, his little girl asked, “Daddy, why are you angry?” One reason I like this guy is because he’s open to feedback….

A Director at a global software company got promoted to Senior Director. His group was expanding from six to 28 people. The day before his kick-off meeting I asked, “What’s the first thing you’re going to say to your new team tomorrow?” In reply, he…