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The Look & Sound of Leadership Library


Using an uncommon blend of storytelling and coaching, Tom Henschel created The Look & Sound of Leadership, a unique and influential podcast. Eavesdrop on a monthly coaching conversation and get practical tools you can apply the minute the episode ends.

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Managing Up

A leader and her coach discuss a three-step model for turning upward feedback into a learning conversation that might allow the boss to hear the message.

A leader is so furious with his self-absorbed boss, he considers quitting the company. He asks his coach to help him manage himself and defuse his triggers.

A leader feels the team would benefit if her boss could change some behaviors. She and her coach discuss a three-step model for a learning conversation that might achieve the desired result.

Two executive coaches tackle questions from readers. One is from a manager who never gets a day off and worries he’s too nice. The other is from an employee who wants better feedback.

Asked if he ever experienced productive one-on-ones, a leader says, “Once, long ago.” In conversation with his coach, he explores how to make one-on-ones valuable for his direct reports.

A leader is so triggered by his self-absorbed boss, he is considering quitting the company. He asks his coach for help managing himself and disarming his triggers.

After a promotion to senior vice-president, a leader is reporting to a division president she doesn’t know. She and her coach craft four guidelines for managing up successfully plus one cardinal rule.

A leader works with his coach to develop a way to give feedback to his boss. His coach shares three concrete steps that just might succeed. Those three steps are the core of this episode.

When styles clash, flexing your style can be an uncomfortable stretch. But heart-deep connections can accelerate through matching. This episode explores the mechanics of matching for rapport.

Three leaders need communication boosters. One needs clarity. One needs emotion removed from feedback. The third needs a direct report to take responsibility. Each one gains a tool.

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