Team out of control Bryan had been a vice president of consumer product graphics for six years. A gifted artist himself, he led a team of other gifted artists who supplied images that would adorn millions of products around the globe.
Polite But Ineffective Irene was a fascinating blend of ‘artist in the clouds’ and a crisp leader who got stuff done. Five years ago, she’d become the head of a fine arts organization. She had a clear vision of where she wanted to take the organization and seemed to have the full support of her
A Dream in Peril Syed and I hadn’t spoken in years. I had coached him when he was a young rising star at a Silicon Valley tech giant. I had enjoyed my time with Syed. I found him to be an interesting thinker. He had no modesty about what he didn’t know. In those days,
Vulnerability as a tool Jacqui was a highly analytical introvert. I learned early in our coaching that she used silence to think. That is not to say she didn’t speak up. When she felt strongly about something, the words flew out of her. From our very first conversation, I knew Jacqui felt strongly about a
‘Conflict House’ Ashley wanted coaching on how to argue. I had told her about a concept I call “Conflict House,” a place where people with conflicts have to go if they want to resolve their conflicts. Whether an argument is large or small, whether it goes well or is a disaster, every conflict happens inside
A house with two doors Ashley was fed up with two of her direct reports. A bubble of anger between the pair seemed in constant danger of exploding. Their conflict had impacted productivity and quality, and she wanted it to end. I asked how each direct report approached conflict.
Thrown off script Nigel had been hired as a member of the CEO’s executive team. To date, he’d made two presentations to the Board of Directors. Mandeep, the CEO, felt both could have been better. Mandeep felt that Nigel’s skills were good overall, but to succeed with this Board, Nigel would need to stretch in
Tell a Better Story Nigel was a Brit who loved language. He took pride in being well-spoken. So when Mandeep, his CEO, told him his first presentations to the Board of Directors hadn’t been up to par, he was a bit stung. He’d had a flash of anger when Mandeep suggested he work with me.