Perception – How You’re Perceived

Managing Nervousness

Of fifteen division presidents at a worldwide entertainment conglomerate, Marla is one of only two females. She’s always been a nervous speaker but presenting at her first president’s meeting took her to new heights (or depths!) of nervousness. Everyone swiveled towards her as she stood at the end of the long, polished conference table and

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Sounding Executive

Bruce, the local head of IT for a worldwide organization, was giving me feedback about two managers he wanted to groom for promotion. Here’s what he said about the first manager. “She’s great with her group. And she’s a creative thinker. But when she reports to me she goes on forever and piles on all

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Getting Good Feedback

Michael is an industry leader. He has owned his own companies and been a Chief Officer twice. He’s now a division president at what he says is the best company he’s ever worked for. And his CEO just gave him a piece of feedback which shook him deeply. “I’ve been leading companies for over fifteen

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Creating Clarity

Five Quick Tips for Creating Clarity The Big Idea: Speak Simple. As leaders we often feel the need to impress our listeners. We want to sound expert. Unfortunately, the impulse to impress often results in behaviors that are the opposite of The Look & Sound of Leadership™. Pay particular attention to the following tips if

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