For Women

The Conflict Conversation

‘Conflict House’ Ashley wanted coaching on how to argue. I had told her about a concept I call “Conflict House,” a place where people with conflicts have to go if they want to resolve their conflicts. Whether an argument is large or small, whether it goes well or is a disaster, every conflict happens inside …

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A house with two doors Ashley was fed up with two of her direct reports. A bubble of anger between the pair seemed in constant danger of exploding. Their conflict had impacted productivity and quality, and she wanted it to end. I asked how each direct report approached conflict.

How To Show Up

Bravery as incentive Chin-Sun and I were deep in a coaching conversation about self-management. I said self-management allowed people to slow their reactions so they could choose their behavior. I proposed that people who are able to pause and choose get better results. She agreed and went further. She said, “I’m thinking it’s about more …

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Thinking Errors

“She should have known better!” Jodi was a people-centered leader. She based her decision making on her values. Depending on the situation, her values might align with the consumer or the company, with the employee or the corporation. People didn’t view her as inconsistent, rather they experienced her as a weather vane continuously pointing in …

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Giving voice Jesse looked awful. He’d entered today’s coaching session looking miserable. His color was slightly gray. The sacks under his eyes were bulging. He dropped into a chair in our meeting room. We sat in silence a long time. He wasn’t suffering. He was puzzling. Finally, as if arguing with himself, he said, “But …

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Agreeable Disagreement

“Your baby’s ugly!” Marshall, a television executive, was facing open rebellion from the writers he supervised. Marshall had been supervising television a long time and was completely comfortable stopping conversations with a forceful “No!” The writers viewed Marshall as harsh and uncaring.

The Focused Executive

Fear and flurries Erin admitted to being freaked out. And she was angry with herself that she was. Erin was going to be a featured speaker at her company’s upcoming user conference. This yearly event stretched over three days and attracted thousands of people from around the globe. Erin’s topic and time slot were prime. …

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Becoming Expert

Reluctant star Riley said one day, “I don’t know how to voice my accomplishments.” Before our coaching had begun, Janice, Riley’s boss, made it clear she supported Riley a hundred-and-ten percent. Janice experienced Riley as honest, open, diligent, thorough and accurate. But she felt Riley needed a bigger presence. Janice’s goal for the coaching was …

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Executive Presence – Three Pillars

Is executive presence just confidence? Melinda, a fellow coach, called asking if I could help with a client of hers. The topic, she said, was executive presence. Knowing I’ve been talking with my own clients about executive presence for years, she said, “I went to your podcast but couldn’t find anything specifically on executive presence.” …

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The Executive Impostor

Agonized high performer Anna knew her pattern, but she couldn’t stop it. Anna was a young executive of amazing achievements. She had created a brand within a multi-million dollar company. She had just thought it up. Along the way, between conception and execution, at every possible roadblock, people said yes to her.

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